Privacy Policy

Last revised on January 25, 2016


The ELLA APP™ Platform (our “Platform”) is a cloud-based innovative professional learning service that you can access through any internet-connected device, including your laptop, tablet, or smartphone.

The ELLA Enterprise Edition™ of the Platform uses machine learning, search, and algorithms to help employees connect to the right content, groups, and individuals to accelerate professional learning. Our clients include enterprises, governments, unions, and other institutions whose users are teachers, students, knowledge workers (like managers, accountants, consultants, health care professionals, lawyers, scientists, regulators, designers, architects, journalists, and others), group members, and other constituents.

This Privacy Policy

Thank you for being a user of our services, which include our Platform, applications, beta versions, and websites (collectively, “Services”), and for reading this Privacy Policy (this “Policy”) of ELLA APP PTY LTD (ABN 24609824606). (“ELLA,” “we,” “us,” “our,” or the “Company”).

This Policy applies to all of our Services, and describes how we collect, use, and disclose information we obtain about the Services, and about users of the Services.

This Policy is a part of and is incorporated into our User Agreement (we refer to the User Agreement and the Privacy Policy as the “Terms of Service” or as this “Agreement”). By using any of our Services, you agree (i) to comply with the User Agreement, including this Policy, (ii) that your personal information will be handled as described in this Policy (and the User Agreement); (iii) that the applicable limitations on damages and the resolution of disputes, as well as other applicable terms of the User Agreement, apply to this Policy; and (iv) that any dispute over privacy is subject to this Policy (and the User Agreement). You agree that this Policy, like the User Agreement of which it is a part, applies to you and is effective from the first day you accessed any of our Services.

Information We Collect

We collect information so that we can better serve our users and customers, enhance our Services, create new products, and benefit our business. You can browse certain portions of our websites without registering. However, to use many of our Services you must be a registered user. We collect the information in at least three ways:

We may combine collected information, both on an aggregated and individualized basis, with other information about you and/or others from third parties, including for example information from research, marketing, advertising, and/or similar or related entities, their respective affiliates, and others with whom they do business.

We use your information, including your personal information, for the following purposes:

We may share your information, including personal information, with others as follows:

Please refer to your domain administrator’s privacy policy for more information.

You may be able to post or otherwise share content using our Services, including without limitation your comments, works of authorship, pictures, and any other information that you would like to be available. If you post content to our Services, all of the information that you post may become available to all users of our Services, or visitors to our websites. If you post your own content, your posting may become public and ELLA cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy.

Our Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy but instead is governed by the privacy policies of those third-party websites. ELLA is not responsible for the information practices of such third-party websites.

We have implemented safeguards to protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee 100% security.

You should take steps to protect against unauthorized access to your password, mobile devices, and computers by, among other things, choosing a robust password that nobody else knows or can easily guess, keeping your log-in and password private, and signing off after using a shared computer. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

You may modify the profile information that you have submitted by logging into your account and updating your profile information. Please note that copies of information that you have updated, modified, or deleted may remain viewable in cached and archived pages for a period of time, and we may also retain a copy of such information in our systems and servers.

We may transfer the information we collect about you to other countries, including without limitation Australia where ELLA is located, which may provide a different level of data protection as in your home country. Your data also may be subject to access by law enforcement and other government entities, including courts and tribunals in accordance with the laws applicable in those jurisdictions.

We may send periodic promotional or informational emails to you. You may opt out of such communications by following the opt-out instructions contained in the email or contacting us at [email protected]. Please note that it may take up to ten (10) business days for us to process opt-out requests. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any services you have requested or received from us.

Our Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will revoke the child’s access and remove such information from our Services.

We and our service providers use cookies and other tracking mechanisms to track information about your use of our Services and may combine this information with other personal information we, or our service providers, collect from you. Here is some information about tracking:


If you have questions or comments about this Policy or the privacy aspects of our Services, please contact us at:


2/30 Roma Street,

North Epping,

NSW 2121


Attn: Chief Legal Officer

This Policy is current as of the date it was last modified as set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy at If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by announcing the change on our Services or otherwise notifying you as indicated in the User Agreement.